Shipping policy

Thank you for shopping with Nayou Scent. We currently ship within the United States.

Shipping Options

* Standard Shipping: $8 — estimated delivery within 3–5 business days.
* Express Shipping: $15 — estimated delivery within 1–2 business days.
* Free Standard Shipping on orders of $70 or more.

Order Processing

Orders may require additional processing time before shipment. You will receive shipping or tracking information when available.

Delivery Delays

Delivery times are estimates and are not guaranteed. Carrier delays, weather, holidays, or other circumstances outside our control may affect delivery.

Incorrect Addresses

Customers are responsible for providing a complete and accurate shipping address. Please contact us as soon as possible if you notice an error in your shipping information.

Lost or Damaged Packages

If your order arrives damaged or you experience a delivery problem, please contact Nayou Scent with your order information and photos when applicable so we can review the issue.

Contact

For shipping questions, please contact Nayou Scent through the contact information provided on our website.

Last updated: September 13, 2026